Title VI Policy & Complaint Procedure


Hancock County Senior Services (HCSS) /Hancock Area Rural Transit (HART)


HCSS/HART operates its programs and services without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin in accordance with Title VI of the Civil Rights Act.  Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with HCSS/HART. 

For more information on HCSS/HART civil rights program, and the procedures to file a complaint, contact 317-462-3758, (TTY 800-743-3333); email hcssi78@hcssi.org ; or visit our administrative office at 1870 Fields Blvd, Greenfield, IN 46140.  For more information, visit www.hcssi.org

Notifying the Public of Rights Under Title VI 

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE Washington, DC, 20590. 

If information is needed in another language, contact 317-462-3758.                      Si necesita información en otro idioma, a continuación, se pone en contacto con 317-462-3758.

Click here to view or download  TITLE VI COMPLAINT PROCEDURE

 Note: Transit system should ensure the other language information is also provided in any languages spoken by LEP populations that meet the Safe Harbor threshold.